Terms & Conditions

Welcome to Aladdin.life (also, ‘aladdinlife’, or ‘Aladdinlife’, or ‘We’ or ‘Our’ or ‘Us’, depending on how it’s used) website, operated by Mobile Live Inc., Seychelles with license number IBC 212783 and registered address : Abacus (Seychelles) Limited, Suite 3, Global Village, Jivan’s Complex, Mont Fleuri, Mahe, Seychelles.

Aladdin life Website, inter-alia, offers a comparison and ranking service of various products offered in the market by way of information and/or assistance to the end-user (also, ‘you’ or ‘your’)

Your use of the Aladdin.life Website and/or the Service indicates your agreement to be bound by the Terms of Use.

By continuing to access and use the Aladdin.life Website and/or the Service, you are deemed to have accepted the Terms of Use. These Terms Of Use constitute a legally enforceable agreement between you and Aladdin.life.

Thus, if you do not agree with the Terms Of Use do not access Aladdin.life Website or use its Service.

Aladdin.life may amend the Terms of Use on Aladdin.life Website when deemed appropriate by it and with/without notice as per its discretion.

You should therefore review these Terms Of Use from time to time.

  • 1. Nature of the Service

    1.1 The Service operated by Aladdin.life help end users make informed choices before transacting with a seller and/or a service provider of products and services (what we sell is referred to as Products or services).

    1.2 Aladdin.life is not owned by any of the Providers, Franchisees, Dealers, Stores or other third parties (referred as the “Service Providers”) whose products are included in the Service or the Products.

    1.3 Aladdin.life maintains a broad list of Product and Services from various Service Providers to help you compare, the different options for you.

    1.3.1 When you see a 'promoted or featured product' or a product with a 'go to site' button it means that Aladdin.life may earn a transaction click fee for the referral.
    1.3.2 We audit the prices across the whole market regularly and we don't alter the ranking of products in our organic search based on any commercial relationship;

    1.4 Registering on our Websites:
    1.4.1 You must be at least 18 years old to create an account on our Website, and must give true details.
    When you create an account you may be given the opportunity to opt-in to receive marketing emails from us, our group companies or third parties. You should manage your email subscription preferences via the Website or unsubscribe from emails. We may send you service emails relating to your account.
    1.4.3 Your responsibilities: the content on this site is provided for general information. It is not intended to amount to advice on which you should rely. You shall use your own judgement or must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this site.

    1.4.4 In particular, this Website, our applications and our call center(s) or any other means is to provide a service where you must carry out the following :
    1.4.4.1 You must promptly update us with changes to your account.

    1.4.4.2 Where you register using a social account, you shall maintain the confidentiality of that social account login. Any person having access to your email address or social account login is authorized to act as your agent to transact services via this Website, and you will be responsible for all activity conducted using your email address or social account. You shall take reasonable steps to prevent unauthorized access to your account via any computer or other device that you use to access your account or via your social account. If you believe someone has, without authorization, accessed an account that you created on this Website or that your email address or social account has been compromised, kindly contact us immediately.

    1.4.4.3 Obtain comprehensive information on suppliers or Service Providers of services, products, and/or goods selected by us from time to time and listed on this Website (a "Supplier" which shall mean and include which shall include a telecom company, service provider, distributor, third party, and for the sake of abundant clarity, the products and services sold under the auspices of these shall be referred to as ‘Products’ and/or ‘Services’ as the case may be), including the Services and Products that those Suppliers offer, and

    1.4.4.4 Facilitate a transaction (if any) between you and the Suppliers for the provision of those services, products and/or goods ("Services").

    1.5 However, in providing our service we are not:
    1.5.1 Giving you any advice, investment, financial or otherwise in respect of any Services; or

    1.5.2 Recommending or endorsing and Supplier or Services.

    1.6 We shall inform you of any applicable terms and conditions imposed by a Supplier in relation to the supply of its Services, and you agree to abide by these terms and conditions.

    1.7 You also agree that:

    1.7.1 We are solely providing information regarding Suppliers and their Services, and you are not contracting directly with us for the provision of such Services;

    1.7.2 Any person who has access to your email address or social account login is authorised to act as your agent for the purposes of transacting via the Website and/or Services;

    1.7.3 you are responsible for transmitting all payments due to any Supplier on the terms agreed with the relevant Supplier for its Services or otherwise, and we shall have no responsibility for the transmission of payments to any Supplier; and

    1.7.4 Where a Supplier requires details of your credit or debit card, you shall provide us with such details (where necessary) and we may forward such details to the relevant Supplier.

    1.8 Materials you provide
    1.8.1 BBy submitting content on this Website or otherwise providing content to us ("Content"), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sub-licensable and fully transferable license to use, reproduce, display, sell, modify and edit the Content.

    1.8.2 You waive any moral rights you may have in the Content.

    1.8.3 We will not pay you any fees for the Content and reserve the right in our sole discretion to remove or edit it at any time.

    1.8.4 You warrant and represent that you have all rights necessary to grant us these rights.

    1.8.5 We will permit you to post Content on this Website in accordance with our procedures and provided that the content is not illegal, obscene, abusive, threatening, defamatory or otheprwise objectionable to us.

    1.8.6 Any personal data that you provide via the Website will be governed by our privacy policy. which can be accessed at the https://uae.aladdin.life/privacy.html

    1.9 Our use of Service Provider’s trademarked logo is only to refer to the trademark owner and its products, services and price plans. Such trademark use is necessary to identify the products, services, price plans of Service Providers we are analyzing for your benefit. Such use of the trademarks is not intended to suggest that the Service Provider endorses us.
  • 2. How we organize products in the Aladdin.life results list

    2.1 The ranking of products in the Aladdin.life results table is performed using the following criteria, subject to the limitations on the information we provide as set out below:
    2.1.1 The number of features requested by the consumer that the product or Services contains;

    2.1.2 The quantity of a particular feature offered by the product, (for example we treat 20 GB of data as being better than 10 GB); and

    2.1.3 The relative price of the product.

    2.1.4 The highest ranked product in a Aladdin.life results list at any given time (default mode) will be the product which generally grants the most usage and features for the consumer for the lowest price.
  • 3. Information we provide

    3.1 Aladdin.life ranks products aimed at the UAE consumer market by collecting information available publicly from Service Providers and consolidating them all into a database.

    3.2 Aladdin.life makes no reference to any specific service or any particular ‘Brand Information’ while ranking the results; it actually evaluates objectively all products based on the numerical values of the benefits. 'Brand information’ means the perceived reputation of a company and the volume of advertisements.

    3.3 Aladdin.life has taken realistic steps to ensure that the information provided on the Website, whether generally or specifically as the result of a search undertaken by a customer using the Service, is accurate, but Aladdin.life does not guarantee that this information is fully accurate or completely up-to-date at any given time. Much of the information used by Aladdin.life to assess products is based on what is published by Supplier. Whilst Aladdin.life makes judicious efforts to ensure that the information is accurate and updated as much as possible, information flows across the range of products and different strategic priorities of Supplier and other third party providers of Services may mean delays in the updating of Services details as changes are made.

    3.4 Also, the information that we are able to assess and/or provide on our Website or as part of the Service may not take account of any “special”, temporary or reactive retention offers offered by a Service Provider. Further, the information we provide is of a generic nature and does not take account of a customer’s individual conditions that may change the terms that a Service Provider is willing to make available to a customer. In such cases you should refer to the third party’s terms and conditions of business as they may differ from our own.

    3.5 The information on products provided by Aladdin.life does not include all Service Providers or each and every products/services that are available in the market. You acknowledge that there may be other products/services available of the same kind as the products, whether legitimate or not, but which are not included in the Service. Further, if you access a sub domain carrying the Service to which you have been referred from the website of one of our referral partners, the results of your searches may be limited to Service Providers nominated by the relevant referral partner.

    3.6 Aladdin.life is not providing advice or recommendations to you about whether you should or should not purchase any particular product. The outcome given as a result of using the Service is for information only and is given to you to help you make an educated choice when selecting products/services. You must count on your own investigations and judgement taking into consideration your own circumstances in deciding whether a particular product is suitable for you.
  • 4. End User responsibility to provide accurate information

    4.1 The results shortlist of products provided when you use the Service depends upon the search criteria you selected and other information you had input when using the Service.

    4.2 If you do not select search criteria properly or pertinent to your circumstances or in case you provide inaccurate information or you just forgot to provide relevant information when using the Service then the results provided when you use the Service may not be suitable for your circumstances.

    4.3 Notwithstanding any other provision of the Terms Of Use, Aladdin.life has no liability to you in such circumstances in respect of any product you bought and that does not meet your desires or which you are unhappy with - this is purely a matter between you and the relevant Supplier from whom you have bought the Services or the Services belongs.
  • 5. Relationships binding Aladdin.life that may impact the results

    5.1 Aladdin.life is not owned or controlled by a Service Provider and Aladdin.life does not own or control any of the Service Providers.

    5.2 Rankings and results within Aladdin.life are not influenced by any financial arrangements between Aladdin.life and any Service Provider.

    5.3 All products are ranked by our comparison engine based on the search criteria you select and other information you input when using the Service.

    5.4 Further, as explained above, if you access a sub domain carrying the Service to which you have been referred from the website of one of our referral partners, the results of your searches may be limited to Service Providers nominated by the relevant referral partner.
  • 6. Conditions of Use

    6.1 Aladdin.life provides the Service strictly on the condition that it is for use only by private individual consumers to assess information about products they may wish or want to purchase for their personal or business purposes. Accordingly, Aladdin.life Website or any part of the content of the Website (including but limited to the Service and the results of using the Service) (the ‘Content’) must not be used for any other purpose. Without limiting the above mentioned, you agree not to do any of the following
    6.1.1 Re-selling or offering/license the right to sell or re-sell the Service or the Content;

    6.1.2 Replicating, distributing or downloading the Aladdin.life Website or the Content in any physical form as part of any other work or publication or otherwise; uploading and/or reposting the Aladdin.life Website or the Content to any other site on the internet as well;

    6.1.3 Storing the Aladdin.life Website or the Content in any storage media;

    6.1.4 Broadcasting, re-transmitting to the public the Aladdin.life Website or the Content by any mean of communication;

    6.1.5 Violating the security and integrity of the Aladdin.life Website or its mobile application, inclusive of the attempt to make unauthorized access to the Aladdin.life Website or its mobile application

    6.1.5.1 You must not modify or copy the layout of the Aladdin.life Website or any computer software or code contained in the Website or even attempt to do any of the abovementioned activities. You must not use as well any meta-tags or other means to link or refer to the Aladdin.life Website;

    6.1.5.2 You agree not to use the Aladdin.life Website, its mobile application or the Service:
    6.2.1 In an extensive manner which uses extreme resources or is likely to impact the efficient operation of the Aladdin.life Website, its mobile application and the Service;

    6.2.2 for purposes meant for advertisements or scams, chain letters, pyramid schemes or similar;

    6.2.3 to transmit any pornographic, indecent, invasive, obscene, threatening, harassing, insulting, racist or illegal content or even any other content which Aladdin.life feels is inappropriate or intolerable for the Aladdin.life Website or its mobile applications;

    6.2.4 For any purposes which are prohibited by these Terms Of Use or are illegal;

  • 7. Intellectual Property Rights

    7.1 Except as stated below, Aladdin.life is the exclusive owner or exclusive licensee of all right, interest and title in all copyright, trademarks, service marks, patents and all other intellectual property rights in and to all artwork, interfaces, templates, fonts, graphics, software, data, text, information (including the compilation of the information) in the Content and all other works of any kind incorporated into or forming part of the Aladdin.life Website or its mobile application or arising from the Service. The Aladdin.life Website also incorporates under license certain copyright material and trade and service marks of its Service Providers and other third parties.

    7.2 You must not copy, download, duplicate, share, adjust or communicate to the public all or any part of the Content or any other work of any kind is considered part of the Website or arising from the Service regardless of whether such material is the property of Aladdin.life, a Service Provider or any other third party.
  • 8. Disclaimer, limitation of liability and indemnity

    8.1 The Website and its content is provided by us on an "as is" and "as available" basis and we make no representations, guarantees or warranties of any kind, express or implied about the appropriateness of the tariffs, products or services mentioned/contained within the Website are; whether as part of the information provided by using the Service or otherwise. It is considered entirely your own responsibility to check whether any product is of satisfactory quality to you and is fit for your wished-for purpose and that any service or tariff fits your requirements and that all the relevant terms and conditions linked to it are also suitable to your circumstances, including any arrangements that may be made by you for paying for or financing the product.

    8.2 We will use reasonable care and skill to ensure that information provided to us by the Suppliers in respect of their Services or otherwise is accurate, but we obtain this information from third parties and we cannot, and do not, provide any representations, guarantees, and/or warranties as to quality, suitability for any purpose (including your needs), compatibility, reliability, accuracy, completeness, timeliness, access or use of information provided by any Supplier and/or is accessed or obtained by you via the Website, our call center(s), or otherwise through using our services.

    8.3 You are advised that there might be new products, services or tariffs introduced or existing products, services or tariffs modified, suspended or revoked by Service Providers with or without notice.

    8.4 Whilst Aladdin.life makes thoughtful efforts to update the Website within a realistic period after becoming aware of such changes or being notified of such changes by Service Providers, Aladdin.life cannot accept any accountability if any Service Provider provides imprecise, ambiguous or incomplete information which Aladdin.life takes in good faith or in the case they fail to notify Aladdin.life in a timely manner of modifications in their products, services or tariffs.

    8.5 You should be aware that if your patterns or aspects of use of a service change while using it, you might end up with savings that can be either less or greater than those indicated in the comparisons provided by Aladdin.life Website or its mobile application.

    8.6 If we have links or redirection to other websites, please note that we do not monitor or review the contents of any other websites which are linked to and from this website. Such links should not be interpreted as endorsement by us of those linked websites. We are not responsible as well for any opinions expressed on such other websites or material contained on them or accessible from them. We will not be liable for any loss or damage that may arise from your use of them.

    8.7 Aladdin.life disclaims and excludes, to the fullest extent permitted by law, all representations, conditions and warranties, express or implied, under law, statute or custom, with respect to the Content, the Service and the products contained or offered through the Aladdin.life Website including without limitation those with respect to:
    8.7.1 the accuracy, comprehensiveness of the information provided to Aladdin.life by the Service Providers;

    8.7.2 the service, the related information, installation, functionality, compatibility, maintenance, level of service or any other matter in relation with any product offered by any Service Provider;

    8.7.3 Any aspect of the terms and conditions of use, set-up, function, maintenance, price or payment in relation with any product offered by any Service Provider;

    8.7.4 Suitability or merchantability for a specific purpose;

    8.7.5 Freedom from malicious programs or viruses;

    8.7.6 Suitability for your planned use; and

    8.7.7 Delays, disruptions, errors or exclusions in delivery or in the provision.

    8.8 To the fullest extent permitted by law, you agree to release, discharge and indemnify Aladdin.life, and Aladdin.life’s employees, Service Providers, referral partners and contractors, from and against any and all liability, loss, expense, claims or demands made against Aladdin.life: or any loss or harm caused to you or any third party, whether by delay or financial loss arising from your use of the Aladdin.life Website and/or the Service; and/or related to your use of the Aladdin.life Website, the Content or the Service in any manner, regardless if it’s in breach of these Terms Of Use or not.

    8.9 The right of Aladdin.life to be indemnified under this paragraph is in addition to, and not exclusive of, any other right, power or remedy provided by law.

    8.10 Apart from the above provisions, nothing in the Terms Of Use is intended to limit or exclude any liability on Aladdin.life, its affiliates and related entities, where and to the extent that applicable law forbids such exclusion or restriction.

    8.11 We accept no responsibility and make no representations, guarantees, or warranties that the Website will operate continuously, without interruptions or be fault-free. We may need to make the Website unavailable with or without notice to carry out maintenance or upgrade work. We accept no liability for any interruption or loss of service.

    8.12 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to this site or any content on it, whether express or implied.

    8.13 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    8.13.1 Use of, or inability to use, this site, the call center(s), and/or our services;

    8.13.2 Use of or reliance on any content displayed on our site;

    8.13.3 any failure or delay in any component of our site, the provision of any Service or the provision by a Supplier of its Services to any user or third party (including, without limitation, where the user has a delayed or failed switch from its current supplier to a Supplier and/or the user is unable to obtain the cashback, voucher, reduced price tariff, or other reward or incentive to which he or she may have otherwise been entitled from a Supplier were it not for the delay or failure);

    8.13.4 If you are a business user, please note that in particular, we will not be liable for: We will not be responsible for -loss of profits, sales, business, or revenue; -business interruptions; -loss of anticipated savings; -loss of business opportunity, goodwill or reputation; or - any indirect or consequential loss or damage

    8.13.5 If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • 9. What needs to be done when you have something to complain about?

    9.1 If you would like to lodge a complaint about the Service provided by Aladdin.life, you can send us an email as below;

    9.2 Please email us customercare@aladdin.life and we will attempt to resolve your complaint by close of business the following working day. If we are unable to resolve your complaint, we will try and agree the next steps with you.

    9.3 Please include your name and address, a contact telephone number details of why you are unhappy. This will help us to respond to you as quickly as possible. If we do not have enough information to investigate your complaint we will try and contact you to ask for further details.

    9.4 If we are unable to resolve your complaint by the close of business the next working day, we will send a written acknowledgement of your complaint to you within five working days of its receipt. In our acknowledgement we will advise you of the name and job title of the person who will be dealing with your complaint.

    9.5 By the end of eight weeks after receipt of your original complaint letter we will send you a final response or a letter explaining why we are still not in a position to issue a final response and advising you of when we expect to be able to do so.

    9.6 We cannot answer complaints on behalf of a product or service provider or accept responsibility for any such complaints. We recommend that you visit the website of the product or service provider and follow their complaints procedure if you wish to make a complaint against them.
  • 10. General

    10.1 These Terms of Use constitute the entire agreement between Aladdin.life and you and supersede any prior or coexistent agreement, whether oral or in writing. There are no terms, conditions or requirements, whether oral or written, expressed or implied other than those detailed in these Terms of Use. If there is any discrepancy between the Terms of Use and any Content on the Aladdin.life Website, these Terms of Use will win out.

    10.2 If any part of these Terms of Use is found to be illegal, unenforceable or void then that part will be deemed to be cut off from the balance of these Terms of Use and the detached part will not affect at all the validity and enforceability of any remaining provisions.

    10.3 This agreement shall be judged to have been made and executed in Seychelles and any dispute arising hereunder shall be resolved in accordance with the Laws of Seychelles.
  • 11. Privacy Policy

    11.1 These Terms of Use should be read in conjunction with Aladdin.life’s Privacy Policy, a copy of which can be found https://uae.aladdin.life/privacy.html.

    11.2 We will comply with all applicable data protection legislation from time to time in force in respect of the personal data we collect from you. Additionally we will observe the terms of our Privacy Policy.

    11.3 If you decide to purchase or make further queries about a product or service through this website you will be directed to the product or service provider's website and the information you have provided may be passed to such providers to allow them to deal with your request. Those product or service providers will be subject to their own terms and conditions and each product or service provider may have a different privacy policy from ours.
  • 12. Termination

    12.1 We may issue a warning, temporarily suspend, permanently suspend or terminate your right to use this website if you:

    12.2 Substantially breach any of these Terms and conditions;

    12.3 Infringe or violate or attempt to infringe or violate any rights of any other user(s) of this website and/or third parties in connection with this website; or

    12.4 If you are using this website to commit or attempt to commit a criminal offence.
  • 13. Third party Sites

    13.1 This website contains links to websites operated by third parties. Some of those websites will carry our branding and are therefore only accessible by our customers. The operation and content of those websites are determined by those third parties and will be governed by separate terms and conditions. We do not accept responsibility or liability for the content of any third party website, as this is outside of our control.

    13.2 Links are provided for convenience only and inclusion of any links should not be taken to imply endorsement in any way of the site to which it links.

    13.3 You may wish to take the following steps when purchasing a product or service from a third party website:
    13.3.1 Read and ensure that you understand the terms and conditions of their website and terms and conditions of any product or service you might be agreeing with them;

    13.3.2 Clarify and/or check your understanding of relevant terms and conditions by seeking independent advice, for example if the proposed transaction is of significant financial value to you or your insurance criteria is particularly unique or high risk; and/or
  • 14. Indemnification

    14.1 You agree to release, discharge, indemnify, defend and hold us, i.e. Aladdin.life, and our affiliated companies, shareholders, officers, directors, employees, agents, Suppliers, Service Providers, referral partners and contractors harmless from any and all claims or demands, made by any third party due to or arising out of your use of this Website or through your email address or social account or otherwise, the violation of these Terms of Use by you, or the infringement by you of any intellectual property or other right of any other person or entity.

    14.2 Viruses
    14.2.1 We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programe and platform in order to access the Website. You should use your own virus protection software. You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website.

    14.3 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

  • 15. Restrictions on Use

    15.1 You agree not to:
    15.1.1 Transmit any material designed to interrupt, damage, destroy or limit the functionality of our Website;

    15.1.2 Use any automated software to view our Website without consent and to only access our Website manually;

    15.1.3 Use our Website other than for your own personal use or as an agent listing properties for sale and to rent;

    15.1.4 Attempt to copy our data our reverse engineer our processes;

    15.1.5 Use our Website in any manner that is illegal, immoral or harmful to us (including to commit or facilitate the commitment of any fraud against us or any Supplier);

    15.1.6 Use our Website in breach of any policy or other notice on our Website;

    15.1.7 Remove or alter any copyright notices that appear on our Website;

    15.1.8 Publish any material that may encourage a breach of any relevant laws or regulations;

    15.1.9 Interfere with any other user’s enjoyment of our Website;

    15.1.10 Transmit materials protected by copyright without the permission of the owner; or

    15.1.11 Conduct yourself in an offensive or abusive manner whilst using our Website.

    15.2 We shall be entitled to suspend the Services and/or terminate these Terms of Use without notice to you if you commit a breach of these Terms of Use, and in particular these restrictions on use, which in our reasonable opinion is serious enough to merit immediate termination.
  • 16. Validity of the quote

    16.1 We do not control the price, length of offers, or special conditions relating to price comparison quotes. These are set by product or service providers. If you obtain a quote and would like to see how long it is valid for or any special conditions relating to it, please click through the links contained on our website to the product provider or service provider's website. Product and service providers' prices, rates and offer times are updated and amended on a regular basis so our price comparisons are subject to change.

    16.2 In order to purchase any of the products or services described on our website you must contact the product or service provider. When a price is shown on this website you will also find a direct link to the product or service provider's website. For some products or services you may need to or choose to complete your transaction over the telephone. The product and contact details of the product or service provider are listed on their website(s).
  • 17. Responsibility for Content

    17.1 We are responsible for ensuring that we accurately reflect product or service quotes via our price comparison technology. We are also responsible for statements of fact made to you by us and protecting your data in accordance with data protection legislation.

    17.2 We will use our best endeavour to provide you with a quality service and virus free website. However, we are not responsible for computer viruses or other computer related problems you suffer as a result of using this website, which are beyond our reasonable control. We recommend that you use your own appropriate virus checking software.

    17.3 We are not responsible for any commentary, opinions, ratings or other postings on this website by third parties.

    17.4 Product or service providers and third party websites are responsible for failings or errors on their websites and may have a separate duty of care to you.